Shipping charges for all our products will be calculated at checkout.
Order Dispatch and Delivery:
We strive to dispatch orders within 7 business days of order placement. Please note that all shipping times provided are estimated in good faith and may vary between 3-12 business days depending on the location within India.
In cases where the delivery address is not easily accessible, the delivery time may exceed our aforementioned estimate. To ensure accurate delivery, we may contact you via the email address or phone number provided during the order process to confirm the delivery address.
Reliable Courier Services:
We exclusively partner with reliable courier companies to ensure efficient and secure delivery. However, Diam Beauty cannot be held liable for any delays in delivery caused by the Courier Company or due to factors beyond our control. Rest assured, we will make every effort to ensure the timely delivery of your order within the estimated timeframe mentioned in the order confirmation.
In rare cases where delivery becomes impossible due to reasons beyond the control of Diam Beauty, including but not limited to inadequate courier services in the delivery area, inaccessibility of the delivery location, or force majeure events, we will promptly notify you of the inability to deliver and proceed with canceling your order. In such cases, a full refund will be issued to you.
For your convenience, we provide order tracking services. Once your order is dispatched, you will receive a tracking number via email or SMS, enabling you to monitor the status of your shipment.
Please note that certain products may be subject to shipping restrictions or regulations imposed by local authorities or courier companies. In such cases, we will notify you during the order process if any restrictions apply to your selected products. It is your responsibility to ensure compliance with all applicable shipping regulations and restrictions.
Currently, we only offer shipping within India. We do not provide international shipping services. We apologise for any inconvenience this may cause and appreciate your understanding.